Services

Centegra provides a full range of services to support the installation and management of EPOS systems. We can do a lot more than you may think....

..... we can manage your operations including: product price changes, product setup, key pad design, reports and staff management. We can even act as the 1st point of contact for your stores, we can then route calls and requests.
 
...we can do network Installation. We can pull cable and install communications, from wired to wireless networks.

We can also perform...
 

Project management

Planning advice on networks, power, internet, chip and pin, tills, layouts and implementation. Planning the project, scheduling staff and resources, planning for health and safety requirements. Organizing equipment and coordinating with other contractors, scheduling our staff, shipments and equipment.
 

Network installation

The installation of wire and wireless networks and/or the asistance in termination of wired networks.
 

Server configuration

Procurement and installation of workstations and servers for use on site or in a data centre.
 

Equipment installation

The placement and installation of till hardware, tills, cash drawers, printer, kitchen printers and monitors.
 

Product setup and till configuration

We can setup and enter all your products and prices and design and implement your till configurations.
 

Staff training

Detailed back office or front of house staff training.
 

Support and maintenance

We offer a full 24-7-365 Help Desk manned with live staff with dial in access to systems for a very high level of services and support. We also have a full hardware maintenance department with sufficient capabilities to rework damaged tills or upgrade internal functions.
 

Business assistance

We can help with business processes such as cash management, staff time keeping management, product data structure design. Business Intelligence management and development of analysis projects.
 

Software development

3rd party integration as well as bespoke application development.
 

Watching TV

Take advantage of our professional team of TV watchers. Why stay at home and waste a good night out! leave it to us we will watch your TV for you. Ok so we are kidding about this one but we do just about anything that is needed in relation to EPOS systems.